General Conditions of Sale

Rates and Taxes

Rates for rooms and suites are per room and per night. Rates cover from one to four persons depending on the category chosen.
Breakfast and VAT of 10% included.
Rates do not however include city and tourism tax equal to €2.5 per person per day.
Additional services including drinks, meals, massages, courses, and excursions are also extra (except under promotional offers).

Conditions for reservation

For your reservation to be valid, we ask that you pay a deposit equal to 50% of the total stay (not including taxes per stay and additional services you’ll pay for on-site).

Payment of the deposit can be made by the following methods:

  • Preferably by online payment and by VISA or MASTERCARD** via the Availpro secured payment platform.
  • Otherwise, by bank transfer (only for reservations more than 30 days out).

The remainder of the payment can be made in cash at the Riad Noos Noos (dirhams or foreign currencies accepted).
When paying with a Bank Card, a commission equal to 3.5% of the amount spent will be added to cover the processing commission charged by the Interbanking Money Transfer Center.

Cancellation Conditions

Any cancellation should be communicated by the client in writing or by fax.

  • Cancellation more than 30 days prior to the original arrival date: forfeit of 50% of the total amount due for the reservation
  • Cancellation from 29 to 11 days prior to the original arrival date: forfeit of 80% of the total amount due for the reservation
  • Cancellation between 10 days before the original arrival date and the date of the beginning of the reservation (NO SHOW): forfeit of 100% of the total amount due for the reservation